Doctor Internet

A-Levels

An education in Computer Science, Mathematics, Sociology and Physics.

University

Computer Science, with forays into Business and Computing Law.

Limelight Gaming

From a Developer, through to Community Moderator, Systems Administrator, Data Protection Officer and Business Advisor, Limelight taught me how to conduct myself, how to improve myself, how to build a product that I would use, and how to communicate that product to partners.

Wolfpack Networks

The first time I entered a small business at a management level, Wolfpack gave me a great opportunity to ensure good processes were implemented from the get-go, with solid core infrastructure to back it up.

Photon Community

My first dive into large-scale open source projects. Starting off as just a Developer, my role was to produce a stable codebase, used by over half a million people. Moving on, I was promoted into the Core Team, where my responsibility morphed into more general management, handling development, conflict between staff, and keeping the team ticking over.

Team Reign

Working with a friend, ensuring that their passion could be realised, to raise and develop a community. Of course, this required a fair hand on the community, whilst ensuring that services were stable.

Glorified Studios

Entering as a Developer, DevOps Engineer and System Administrator for this small development house, it none-the-less provided me great opportunities. Not only did this allow me to continue developing my work with CI/CD systems, it also provided me with a greater exposure to systems within Steam itself.

Furthermore, after working with the company, I was also offered the role of Community Manager. Within this role, my duties include managing the moderation team, handling community concerns and feedback, working with the brand’s social media, and generally acting as a face of the company.

999 Emergency

Joining as 999 Emergency’s Community Manager, my role is twofold. Managing the Community, and Managing the Team.

Managing the community involves communicating with the project leads and the community, gathering feedback, distributing news and ensuring all sides stay happy.

Managing the team involves assisting with promotions / demotions, handling inter- and intrateam communication, assigning goals and shifting workload to ensure the team remains productive.

gmodstore

Originally entering as a curator for product submissions, gmodstore has allowed me to develop my skills in customer relationship management, acting as a point fo contact for customers, partners and content creators alike. Alongside this my role has expanded, starting from pure reviews of incoming products, through to moderation, standards enforcement and conflict resolution, finally ending in both managing a professional moderation team and community expectations and site-wide policies.